Our Clinic sees over 10,000 patients every year. Hear their real stories

Journey

JOURNEY

Dr. Harit Chaturvedi
MBBS, MS - General Surgery, MCh - Surgical Oncology

  • In 2009, I moved to Max Healthcare with the dream to build a strong oncology program which focus on quality, academics, research on the DMG model with empathy and care at the core. Over the next three years we built a consensus amongst professionals and in 2012, I was designated as Chairperson for Max Institute of Cancer Care (MICC).  Max Institute of Cancer Care (MICC), was conceived by me in 2012, with the vision to contribute in the global war on cancer by strengthening best clinical practices, attracting and nurturing young talent and contributing in cancer research. in ten years we have earned respect for our organization in the oncology world. We identified, six pillars on which this vision could be executed, Disease Management Group based clinical model, Balanced Score Card to ensure research and enhance collaboration, Clinical Admin forum to bring shared responsibility Research and academics, IT and technology and patient experience. The first three pillars were brought in for the first time in any cancer institution in private sector in this part of the world. It required a huge shift from the prevailing practices in that time. We prepared a vision mission document through a collaborative process. A roadmap was carefully prepared and executed, through several town halls, leadership workshops and consensus building, which could win the confidence of the team. This model helped in contributing to research and innovation. As a result of this journey, we have over hundred oncologists at MICC, spread over 12 hospitals. Today, we have one of the finest and largest oncology programs in this part of the world. We treated close to 28000 cancer patients last year and as a group had over 85 publications in peer reviewed journals. We partner with industry at multiple levels for innovation and research. Our partnership with GE, Pfizer and Roche has created multiple avenues. At the National Cancer Grid (NCG), we are the only organization other than Tata Memorial Hospital to host the national virtual tumor board. Today, MICC is the strongest and most respected brand for Max Healthcare and contributes close to 25% of Max Healthcare pie. MICC led from the front and has inspired so many groups and hospitals to create a roadmap for organ based specialization.
  • In 2004 I moved to Rajiv Gandhi Cancer Institute, a dedicated facility for cancer treatment, which was the largest facility in northern India. Within a couple of months of my joining, we executed the sub specialization model in surgical oncology. As the facilitator for this, I accepted the breast, thoracic and sarcoma unit and worked relentlessly to strengthen the surgical processes, evolving multimodal practices and patient experience. I initiated the Video Assisted Thoracoscopy Surgery (VATS) program. Within six months of specialization in surgical oncology, it was initiated in medical and radiation oncology, and the Disease Management Group (DMG) model started taking shape. Within three years, we moved on to organ based tumor boards. I also believe, this laid the foundation for the growth of RGCI. During this tenure, we could bring focus on patient care beyond treatment and the beginning of support groups for our patients and their care givers. I feel that besides the patients, the doctors and nurses also learnt a lot on empathy and care. The power of hugs, gentle touch and caring words were absorbed across the institution in a very hands on way. We organized a national level conference on thoracic oncology with a surgical workshop.
  • I joined Indraprastha Apollo Hospital when they were ready to install their radiation therapy equipment with a detailed plan of oncology service structure. Even though we could mobilize consensus on major issues, however, because the start of the department got delayed by a year and half the whole momentum was lost. Yet we had a well-oiled Tumor Board functioning there. My zeal to strengthen oncology awareness among primary physicians motivated me to conduct a full day conference for them. Under the aegis of Delhi Medical Association, we did ‘Oncocon 2003’. I was in-charge of the oncology session of the 45th Annual Delhi State Medical Conference 2002 which was also directed for primary physicians. For the 2007 annual event of DMA I was the chairman of the oncology session.
  • Within three months of joining Batra Hospital, Delhi, I prepared a three-page draft of how a cancer service should be, to cater to the needs of our patients with focus on structure, processes and professionals to make it happen. This was an amazing learning ground for me. On one side, I worked to keep up with new science and new technology and ever evolving multimodal practices in oncology world, on the other I realized, that without a team, it was not possible to build a strong program with empathy, science and research at the core. Working with colleagues across departments, I learnt a lot about team building. Gradually, the draft addressing different processes and strategies for a great cancer center evolved into a much detailed document. I moved to Apollo Hospital, Delhi to attempt a new beginning. My north star was sub specialized, dedicated clinical work, on Disease Management Group model with focus on quality, research and academics. Empathy and care were as important, if not more than the science and infrastructure. At Apollo, we succeeded in strengthening our tumor boards and execution of multimodal treatment and a collaborative team approach. A comprehensive oncology program started taking shape in my mind.
  • The opportunities at Kidwai Institute of Oncology, Bangalore and Cancer Institute, Chennai, helped shape my life to this cause. I was inspired by the missionary zeal of Dr S Krishnamurthy and Dr V Shanta, at the Cancer Institute, Chennai, where i did my formal Surgical Oncology training. The empathy, patient care, scientific pursuit to solve the cancer problem for our masses, were very central to the Cancer Institute ecosystem. I spent five years at the Institute. It was a rare privilege to learn the science and art of oncology from the master himself. It gave me a direction and a purpose to contribute at the national scene with every opportunity to strengthen cancer care in a selfless manner. I came to Delhi in 1995 with the knowledge and skills to treat cancer, but more importantly with an attitude to learn and empathy for our patients and their care givers.
  • I did MBBS and MS (Surg) from GSVM Medical College, Kanpur and thoroughly enjoyed the clinical and social challenges. The environment was hierarchical with several problems related to patient care and student's education and training program. The desire to solve these challenges, motivated me to start a fortnightly newsletter by the name of 'Charcha’, which brought the voices of all stakeholders together. This helped us solve few important issues, which were buried under the carpet for several years. It also helped me develop problem solving skills at an early age and ability to build consensus, which came handy later in life. I went on to be elected the president of our student’s union and contributed in shaping of residency program for the state of Uttar Pradesh. During my long drawn posting at the cancer ward, I was inspired to dedicate my life to the challenge of cancer.